Terms of use

1. You can address all enquiries regarding this on-line purchase to:
Ski Sharki OOD, Fjallraven Shop Sofia, The Mall, 115z Tsarigradsko Shose 115z, ground level, Sofia 1784. Phone: +359 888 555 752 email: info@fjallraven-shop.bg 

2. All prices are in BGN (VAT included) and are owed at receiving of goods from the forwarding company. 

3. All goods purchased from the Fjallraven Shop Sofia are covered by a standard lawful warranty valid for 2 years from the purchase date. The cash receipt accompanying every purchase is your proof of warranty and should be used for any claims.

4. Shipping in Bulgaria is free for all purchases above 100 BGN.

5. For purchases below 100 BGN, the user owes payment for transportation and handling costs as per the current tarrif of Econt: http://www.econt.com/tariff-parcel/

6. You may decline to receive the goods after inspection and test. You may also return the goods in their original packaging and in good condition within a term of 14 days from the purchase date. In this case, all costs for transportation in both directions are borne by the user. You may use the following form for the return: https://kzp.bg/standarten-formulyar-za-uprazhnyavane-pravo-na-otkaz-pri-online-pokupki

7. All goods are delivered by Econt on the first working day following the purchase if the purchase is entered until 16:00 h. All purchases entered after 16:00 h are delivered within 2 working days.

8. All disputes coming from purchases made in this web-store are to be handled with the help of the EC Onlinde Dispute Resolution platform:: ec.europa.eu/consumers/odr.